Chris Kenny

Chris Kenny’s focus is on pioneering patient-centric digital solutions, a mission born from his recent role at Fresenius Kabi UK and the Insights he brings from years of digitisation in the Contact Centre Industry working for some large blue-chip organisations. The successful deployment of a Patient Portal at CALEA Homecare showcased our team's ability to execute complex digital strategies, enhance patient communication, and drive user engagement through self-serve options. Previously, as Programme Lead, Chris bridged the gap between healthcare professionals and patients using Salesforce solutions like Health Cloud and Field Service. Our efforts in business transformation were instrumental in advancing health service delivery, emphasizing customer experience management, and fostering a collaborative culture within the healthcare and life sciences sector.